Returns
We stand by the products we make.
We believe in quality.
So, if our products have failed you in any way, please email us and we will endeavour to help you. The goods must be in original condition with the tag still attached.
If you wish to send items back for exchange you there is a return freight charge involved Please contact us about your exchange:
Return address:
Global Culture Group
231 Lichfield St
Christchurch
NEW ZEALAND
To contact us about your return:
e-mail: theteam@globalculture.co.nz
Phone: +64 3 366 9012
Fax : +64 3 366 0610
Import Tax / Duty, VAT, GST
The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. Global Culture makes every effort to reduce the chance of duties and sales taxes being charged by Customs agencies. Our packaging, labelling and documentation are designed accordingly. However we do not accept any responsibility for any taxes or duties charged. To find out more information about Import taxes / duties and VAT or GST please contact your local customs office.